Contact Oz Smoke Express
Have a question about your order or need help? Our team is available 24/7 to assist you. Get in touch using any of the methods below.
Get In Touch
📧 Email: support@ozsmokeexpress.com
📞 Phone: +61 406 745 871
🕐 Hours: 24/7
Common Enquiries
Before contacting us, you may find your answer in our FAQs page. We cover topics including:
- How to place an order
- Payment via bank transfer or PayID
- Delivery times and tracking
- Returns and refunds
- Age verification requirements
Order Enquiries
If you have a question about an existing order, please include your order number in your email so we can assist you quickly.
Response Time
We aim to respond to all enquiries within 2–4 business hours. Emails sent on weekends or public holidays will be responded to the next business day.